Privacy & Cookie Policy

At Beirut Lebanese Foods S.A.R.L., accessible from beirutlebanesefoods.com, maintaining commercial transparency, data security, and visitor privacy is fundamental to our global export operations. This policy details how we collect, handle, and protect personal and commercial data across our platform under international regulatory standards, including the General Data Protection Regulation (GDPR).

1. Who We Are (Data Controller)

Beirut Lebanese Foods S.A.R.L. acts as the official Data Controller for all information gathered through this website, determining the operational scope and commercial processing of collected data.

2. What We Collect and Why

We do not operate a direct-to-consumer store, nor do we run automatic public retail checkouts. Data collection is tailored strictly to B2B wholesale inquiries, sample fulfillment, and container export logistics:

• Commercial Trade Inquiries: When requesting quotations, price lists, or container allocations, we collect professional contact details (Company Name, Contact Officer, Corporate Email, Phone/WhatsApp, Destination Port, and SKU Specifications).
• Physical Sample Dispatch: When ordering sample shipments, we collect courier delivery addresses, tax/registration details where required, and contact phone numbers for international customs clearance.
• Browsing & Server Security Logs: Standard web server logs including IP addresses, browser types, timestamp metrics, and HTTP request headers to preserve infrastructure stability and block automated web abuse.

3. Our Legal Basis for Processing (GDPR Compliance)

Under global data protection laws (including EU GDPR Article 6), we process your data under clear, lawful reasons:

• Pre-Contractual Steps: Preparing price quotes, Ex-Works (EXW) calculations, pro-forma documentation, and arranging sample shipments requested by commercial buyers.
• Legitimate Interests: Protecting our web infrastructure, securing communication channels, and responding to business inquiries.
• Consent: Setting non-essential analytics cookies via Google Analytics. You may grant or revoke consent at any time.
• Legal Obligation: Maintaining accounting, tax, and export manifest records as mandated by Lebanese international trade laws.

4. Information Sharing & Third Parties

We do not sell, rent, or trade buyer data to commercial advertising brokers. Information is shared strictly on a need-to-know basis with:

• Logistics & Express Couriers: Authorized freight forwarders and courier services (e.g., DHL, FedEx, shipping lines) required to deliver product samples or fulfill container dispatches.
• Territory Account Managers: Where an inquiry originates from an exclusive distribution zone, we may route your trade inquiry directly to our official account representative covering that market.
• Hosting & System Infrastructure: Secure web hosting servers that store traffic log files under encrypted protocols.

5. Transfers Outside the European Economic Area (EEA)

As a food manufacturing factory based in Lebanon serving global importers, personal or commercial data submitted through this site is processed outside the EEA. All data transfers rely on HTTPS/SSL encryption and standard data protection agreements to ensure your records receive safeguards equivalent to international standards.

6. Data Retention Schedule

We retain commercial records only for as long as necessary to complete business operations:

• Trade & Quotation Inquiries: Retained for 24 months from our last active communication.
• Sample Shipment Records: Retained for 12 months post-delivery for quality control tracking.
• Cookie Consent Choices: Saved for 6 months before asking for preference verification again.
• Server Log Files: Automatically overwritten or purged after 90 days.

7. Your Rights & Consent Management

Regardless of your geographic location, you hold full legal rights over your information, including the right to:

• Access a copy of the commercial contact records we hold for your business.
• Request corrections to any inaccurate or outdated contact information.
• Request the complete deletion of your records from our sales database.
• Modify or withdraw your cookie preferences at any time by clicking Cookie Settings in our footer.

8. Intellectual Property & Trademarks

The brand name Beirut Lebanese Foods (Officially Registered Trademark No. 218920, protected since 16/04/2024 across Nice Categories 29, 30, 31, and 32), company logos, product packaging artwork, technical photography, and proprietary catalog designs published on this platform are protected intellectual property assets of Beirut Lebanese Foods S.A.R.L. Registered with the Ministry of Economy and Trade (Intellectual Property Protection Office) in Lebanon. Unauthorized scraping, commercial redistribution, or reproduction of catalog assets without explicit written license is strictly prohibited.

9. Compliance Contact Desk